ISO20252 Market, Public Opinion, and Social Research - Vocabulary and Service Requirements

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A.1
Basic Requirements
Document the sampling method and process related to sample sources and keep records.
It is clear how respondents who participated in the survey were recruited, and clearly distinguished between the two main sampling methods and the four main source types.
None
Applicable
A.2
Sampling
Basic requirements for:
sample size
sample selection and design
sample transparency
None
Applicable
A.3
Probability Sampling
Ensure that the sampling method used ensures that each person or unit in the target population live sampling box has a computable non-zero probability to be selected into the sample.
None
Applicable
A.4
Non-probability Sampling
Basic requirements and methods:
Quality Code
Sample duplicate data, device ID, library trace and similar objects
Sample mixing
Sampling automation
Sample mixing, sampling automation, technology-based solutions and personal data
Disheartened and casual answers
Special considerations
None
Applicable
A.5
Accessible Sample Library
Basic Requirements:
Recruitment of new members of the sample library
Authentication
Log out of the account or opt out requests to access the sample library
None
Applicable
B.1
Basic Requirements
Data collection
None
Applicable
B.2
Management, recruitment and training of on-site staff
Recruitment of on-site staff
Basic training for newly hired on-site staff
Continuous training and evaluation of on-site staff
None
Applicable
B.3
Identification documents (IDs) of on-site staff
Identity documents
None
Applicable
B.4
Project Introduction
Quantitative items
Qualitative Project
None
Applicable
B.5
Telephone data collection/Computer-Assisted Telephone Survey (CATI)
Landline and mobile phone numbers
Pre-dial numbers and silent calls
Complaints and calls back
B.5
Not Applicable
B.6
Collection of qualitative data
Qualitative Recruitment of Respondents
Review of qualitative respondent recruitment
Host of qualitative research
Records of qualitative research visits and confidentiality of respondents’ personal information
None
Applicable
B.7
Data review
Review method
Review ratio
Review report
None
Applicable
B.8
Customer report on site working methods
Quantitative study
Qualitative research
None
Applicable
C.1
Basic Requirements
The methods of collecting data on the spot can include traffic measurement, shopping behavior and home observation
None
Applicable
C.2
Data collection methods for field observation
Detailed information should be recorded and all research methods should state the potential sampling deviation of review processing
None
Applicable
C.3
Project Introduction
It should include:
a. Date and number of field observation data collection
b. Key recruitment conditions
c. Observation focus
d. Quota requirements
e. Acceptable and unacceptable observation methods and behaviors, including instructions to avoid observation deviations
f. Instructions for exclusion and limitation of the observer
g. Whether to use observation equipment
h. Instructions for remuneration management
i. Any other special requirements for the project
None
Applicable
C.4
Customer Report on Field Observation
Minimum limit information
Additional information about field observation and investigation
None
Applicable
D.1
Basic Requirements
Data collection
None
Applicable
D.2
Recommendations and bids
Recommendations and bids submitted by the service provider to the client
Other aspects of data cleaning and editing
Emotional and/or text analysis
Website usage and measurement analysis
None
Applicable
D.3
Project execution
Data collection for digital analysis and network analysis
Data collection method
Verification of the data collection process
Respondent protection
Weighted
Protection of personal identity information
Equipment monitoring
None
Applicable
E.1
Basic Requirements
Self-filling questionnaire method
None
Applicable
E.2
Data collection
What should be included in data collection
None
Applicable
E.3
Verification of self-filled questionnaire
Basic Requirements
Authentication
Respondent data verification
None
Applicable
F.1
Basic Requirements
Service providers' files related to data cleaning and weighting
None
Applicable
F.2
Input of paper questionnaire data
Requirement description
Paper file data entry verification
F.2
Not Applicable
F.3
Accuracy of non-manual entry of databases
Databases created including but not limited to:
a. Scan
b. Electronic data collection
c. Computer-assisted survey database
d. Databases created by importing or merging data from one data source or program into another data source or program
F.3
Not Applicable
F.4
coding
Basic Requirements
Develop coding boxes for manual and semi-automatic encoding
Approval of the encoding box
Coding introduction
Coding update
Other categories
Coding Verification
F.4
Not Applicable
F.5
Data Editing
Data editing before data entry
Edit after data entry
Data cleaning records
Weighted record
F.5
Not Applicable
F.6
Data file management
Ensure:
a. The file or the records contained in the file are not duplicated
b. The latest and valid version is used
c. The original data set and the cleaned data set should be clearly distinguished
d. Frequency statistics or other checks were performed before and after the data was edited for comparison.
None
Applicable
F.7
Data Analysis
Specifications for data analysis
Verification of data analysis
Data table
None
Applicable
F.8
Data file management
Basic Requirements
Transfer data to customers
None
Applicable